A recently acquired contract for the servicing of Fire Alarms, Emergency Lighting and Extinguishers had a number of issues that in the past were being over looked. The previous contractor had not kept the customer up to date and informed of their systems status. We have worked together over the past few months going through all the 1st service reports in relation to each individual site. There is now a solution in place to rectify all the issues in a prioritised and controlled manor and will be completed in a budgeted format instead of being on a reactive and costly basis. The works have been placed on a 2 year program that is now under way. They are now in a position of control over the life safety systems they have in place.

One of our customers has created space in each of their buildings to create a gym as a way to increase revenue. These are all state of the art gyms. We were requested to come up with a solution to enable each of the building managers to control which residents have access to the gyms. Our solution was to install Paxton Net 2 systems so each residents access fob could be reprogrammed for permanent, timed or no access by the click of a mouse. They can also control fobs incase of loss or facility misuse. This has now been installed on a number of the buildings alongside the gym roll out program. The system has proved a great success and the customer has control of extra revenue once again.

Fire Alarm System Issues Problem: The fire panel had been been in fault for as long as the customer could remember when we took over the service contract on the 22 story hotel in London. The faults were leaving whole floors with no detection (Automatic or Manual). The previous contractors were at a loss and had been going to the site for 2 years trying to solve the problems. Reason for Faults: We suggested to the customer after 1 hour on site that the problem was the junction box above the panel. This had been installed because the original system had to be adapted to work when the panel was upgraded. 48 interfaces were used (1 for each original zone). As each zone was replaced with compatible detection, and added directly to the panel, another set of connectors was used. All the connectors left weak and loose connections which were causing all the open circuit and missing device faults that had been coming and going on the panel. As we moved cables to identify them, (No cable markings in site) they were falling out of the connectors.     Solution: All connections were to be removed so that all cables could be properly identified and terminated in a way that could easily be seen and understood. See before and after pics to understand the problems. Time Scale: From walking on site to fault find to leaving with all works complete took only 2 days. The customer is now very happy at the fact he has a fault free system. Following the 1st service he was issued with …